Orders are carefully packaged and shipped throughout the United States. Shipping cost and estimated delivery time will be provided before your order is finalized. Tracking information will be provided when available.
Local pickup is available by arrangement in Glendale, Arizona. Please wait for confirmation that your order is ready before pickup.
Because most of our products are custom made or personalized, they cannot be returned or exchanged simply because you change your mind after production has started.
If your order arrives damaged or we made an error with your engraving, contact us as soon as possible with photos of the item and packaging. We’ll work with you to make it right.
Items supplied by the customer are accepted for engraving on a case-by-case basis. We will review the item before engraving and discuss any special considerations with you. Engraving is done only after the material/item is reviewed.
Contact us before ordering if you have any questions about shipping, returns or your custom project.